Orders will be sent out Monday to Thursday on a ‘Next Day Delivery’ service to avoid being caught up in the weekend. You will receive an email from us once your parcel has been dispatched.
Should an order be required for Saturday delivery this can be done by special arrangement. Please ensure that you, or the designated recipient of the delivery, will be available to sign for the parcel. Please ensure that your delivery address and post code are accurate – we cannot be responsible for non-delivery to an inaccurate address/postcode. In the event of no-one being available to sign for the parcel please give us clear instructions where the cheese is to be left! (please note that if the parcel is left it will be at your risk)
Your parcel will be carefully wrapped and packed to ensure safe transit, within which will be an ice pack to ensure your cheeses arrive in optimum condition.
Postage up to a weight of 20kg will be £8.99 to the UK Mainland – if your parcel is travelling further please contact us direct on 01769 572664 and we can chat further.
Occasionally we do not have a cheese in stock that you ordered. When this arises we will endeavour to contact you to seek an alternative choice, alternatively we will replace with a similar cheese to the same value. If you do not want us to substitute a cheese please let us know.